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FAQs

 

How to get medical opinion and cost of the treatment?

Patient's case history / current clinical reports / scans & details of previous treatment taken can be shared with us for the evaluation by our team of expert doctors which would enable us to provide the cost and treatment plan prior to patient arrival.

 

Do you provide visa invitation letter?

Yes, we do provide visa assistance letter after receiving the passport details of the patient and attendant(s) to enable in obtaining the medical visa.

 

What are the modes of payments?

Payment can be made through cash / credit cards at the time of admission. In case of patients coming through their Insurance Company, all treatment is done on credit. We also provide in-house authorized foreign currency exchange.

 

Do you assist with airport transfers to international patients?

Yes, we provide complementary pick /drop from / to airport to international patients. We organize the pick up on receiving the patient's travel itinerary.

 

Do you provide accommodation & meal to attendant while patient is admitted?

Yes, one attendant is provided the hospital stay with patient (except ICU stay) in case if they have opted for a double and single room. Complementary meals are also provided to one attendant (thrice a day).

 

Do you facilitate in booking guest house / hotels / service apartments?

We have tie-up with hotels / guest houses / service apartments in the vicinity of the hospital for our international patients. We share the list of the same in advance with you.

 

Are internet services available in hospital and guest house / hotel / service apartment?

Yes, Internet services are available in all patient rooms in the hospital. The same is also available in guest house / hotel / service apartment.

 

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